Worldwide Shipping

"From Korea to you"

Hi there! Welcome to KPOP2! We're thrilled to bring you our colored contact lenses no matter where you are in the world. We ship to many countries, including the USA, Singapore, Australia, and the UK. However, we're unable to ship to certain countries due to logistical reasons.

Experience the K-pop Vibe with KPOP2!

We’re here to add the perfect K-pop touch to your look with our colored contacts! Below is a summary of our shipping options:

1. Delivery Preparation Time

Order Type Preparation Time Additional Time
General Orders 2-4 business days Extra time if out of stock
Toric Lenses 4-15 business days Extra time if out of stock

2. Shipping Options

Type Fee Delivery Time Processing Time
Standard $9 ~ $11.99 14-21 business days 1-2 business days
Express $19 ~ $24.99 2-5 business days 1-2 business days

Notice for Canadian Customers:

As of November 28, 2024, due to a nationwide Canada Post strike, standard shipping is unavailable across all regions in Canada. Only express shipping is available at this time. We apologize for the inconvenience and appreciate your understanding.

Available Countries for Standard Shipping:

  • USA (excluding territories), New Zealand, Germany, Malaysia, Vietnam, Brazil, Singapore, UK, Australia, Indonesia, Japan, China, Taiwan, France, Philippines

Available Countries for Express Delivery: Excluding Russia, Israel, Hong Kong, India, Mexico, Turkey, and South Korea; available for USA, Canada, Australia, UK, China, Japan, and more.

Note: If you don’t respond to the out-of-stock email within 2 days or don’t meet the free shipping conditions (unless due to out-of-stock items), additional fees may apply.

Remote Area Charges: Please note that additional shipping charges may apply for orders delivered to remote regions. In certain cases, orders may be canceled if delivery to the specified location is not feasible. We will notify you promptly if your order requires any adjustments due to location.

3. Customs & Duties

KPOP2 ships worldwide, but customs regulations and processes vary by country. It is important to understand the following:

  • Customs Fees: Import duties, taxes, and fees may apply depending on your country’s regulations. These fees are the buyer's responsibility and are not included in the product price or shipping costs. Contact your local customs office for more information.

  • Customer Responsibility: Customers are responsible for checking and ensuring compliance with their local customs regulations before placing an order. This includes determining whether any documentation (e.g., certifications, translated documents) is required for import clearance.

  • No Liability for Documentation Delays: KPOP2 ensures all products meet South Korean export standards but is not responsible for delays, additional charges, or customs clearance issues caused by missing documentation required by your local authorities.

  • What This Means: If your customs authorities request specific documents, such as translated certificates, it is the customer's responsibility to provide or arrange them.

By placing an order with KPOP2, you acknowledge and agree to these terms.

Important Note:

  • If customs delays or rejects a package due to documentation issues or import restrictions, KPOP2 cannot be held responsible for the associated costs or delivery failure.
  • Any return costs, including shipping, duties, and tariffs, will be deducted from any applicable refund.