KPOP2 is excited to offer our comprehensive shipping services worldwide! Our delivery network extends to a host of countries including but not limited to the USA, Canada, Singapore, Australia, and the UK. However, shipping is not available to Russia, Hong Kong, India, and South Korea.
Immerse yourself in the captivating allure of K-pop with KPOP2, your one-stop-shop for premium colored contact lenses. We take pride in providing our customers worldwide with the opportunity to easily purchase and experience our products. Below, you'll find details about our shipping options:
Delivery preparation period:
General orders require 2 to 4 days, excluding weekends and holidays, and 2 to 3 weeks for toric lenses. If out of stock or an exchange is required, additional time may be required.
In a hurry? Choose our expedited shipping option. Typically, you can expect your package to arrive within 2 to 5 business days, depending on your location. Please be aware, express shipping may come with a higher price tag than standard shipping.
* Shipping available country: Excluding Russia, Hong Kong, India, and Korea, shipping is available to various countries including the United States, Canada, Australia, United Kingdom, China, and Japan.
Our standard shipping option is universally available and is perfect for cost-sensitive customers willing to wait a bit longer for their orders. Delivery usually takes between 14-21 business days, subject to your location.
We're committed to dispatching your order as swiftly and securely as possible. All orders are processed and shipped within 1-2 business days after payment confirmation.
* Shipping available country: United States (except Puerto Rico, Virgin Islands, Guam, Marshall Islands, Saipan, Samoa, Palau), Canada, Australia, France, Germany, Spain, United Kingdom, Brazil, China, Japan, Malaysia, Singapore, Taiwan, Thailand, Vietnam
National customs regulations can trigger customs duties during the delivery process, and buyers are obliged to pay all related fees.
Tariffs can vary, hinging on the geographical region and the specific goods purchased. Given the diversity of customs policies worldwide, we strongly advise you to contact your local customs office to determine the applicable customs duty and import tax. Ignorance of your national customs regulations could result in significant tariffs.
KPOP2 Global explicitly denies any liability for customs duties that may arise.
All costs incurred during the return process, including international round-trip shipping costs, Korean customs duties, and tariffs, fall on the purchaser and will be deducted from any refund due.
Feel free to reach out to our dedicated Customer Service team for any questions or concerns about shipping. We strive to provide a seamless and enjoyable shopping experience for all our customers, irrespective of their location.
Though we aim to provide global delivery services, some countries are currently off-limits due to logistical or regulatory hurdles.
Factors beyond our control, like natural disasters, wars, national events, holiday seasons, and postal strikes, can affect delivery times. We do our utmost to facilitate the prompt delivery of your order but cannot guarantee delivery times in these situations.
We apologize for any inconvenience and value your understanding. Should you have any shipping-related inquiries or concerns, please don't hesitate to connect with our Customer Service team. We're committed to delivering a satisfactory shopping experience and will go above and beyond to address your concerns.